Review: Toshiba gigabeat T400

When the gigabeat T400 launched in September 2007, Toshiba was confident that its 4GB flash player would be the answer to the "call for a change in the status quo."

The T400's H2C sound technology, WMA Lossless support, and affordable pricing are part of the backbone of Toshiba's claim that consumers need "real alternatives" and, of course, that the gigabeat T-series is it. But is it really? Find out in my full review below.

System specifications

Capacity:	4GB
Supported audio:	MP3, WMA, WMA Lossless, WAV
Supported video:	WMV (320 x 240, 30fps, up to 800kbps)
Extras:	Photo viewer
Display:	2.4” LCD (320 x 240, 260K colors)
Dimensions:	3.37” x 2.13” x 0.4”
Weight:	2.05 ounces
Colors:	Black with blue, orange, or pink trim

Be sure to check out my gigabeat T400 unboxing to see the player's packaging and included accessory bundle.

Design

The T400 is housed in what Toshiba calls "brushed black metal alloy," but it really looks and feels like glossy black plastic to me. The accent color (also available in orange and pink) surrounding the PlusPad navigational control and on the back edges of the device, on the other hand, does seem to be made of metal.

Whatever the material, the player is fashionable without being too trendy and feels sturdy and smooth in the hand.

It's difficult to tell from the pictures, but the black "plastic" is incredibly glossy and merciless about fingerprints. They wipe away cleanly and without scratching the player, but it can get unsightly pretty quickly. If you're smudge-phobic, you may want to invest in some gloves before picking up a T400.

Size

The gigabeat T400 measures 3.37 x 2.13 x 0.4 inches, making it larger than most of its competitors.

It's still small, lightweight, and easy to slip unnoticed into your pocket, but unlike with other players, size isn't one of the T400's defining characteristics. For example, most people associate the 3G iPod nano with its extreme thinness or the iriver S10 with its tiny footprint.

Whether this is a mark for or against the player is a matter of personal tastes and opinions. I think the T400 is right on the edge of being considered too big for a 4GB flash player for most consumers, but that's just me.

Shown above is the gigabeat T400 beside and beneath the Sony A810 Walkman, iriver clix 2, Sony S610 Walkman, Apple iPod nano (3G), and Creative Zen V.

Display

The main reason for the T400's larger dimensions, of course, is its larger 2.4-inch display.

The 260K-color screen takes up nearly three-quarters of the player's face! Viewing angles are good, but better when the unit is directly in front of you.

Five levels of screen brightness make the display readable under just about any lighting condition. Daylight and even direct sunlight aren't as much of a problem as they are for other players, so the T400 fares well when used outdoors.

Text is crisp and easy to read, while photos and videos are bright and colorful. There is some lack of detail in certain images (it's only a 320 x 240 screen, after all), but I can't detect any color banding or other reproduction inaccuracies.

Controls

All of the gigabeat T400's navigational controls are on the front of the player.

The main control is the aptly named PlusPad, the four-way directional button in the shape of a plus sign and outlined in blue (orange and pink also available). Pressing up or down increases or decreases the volume, while left and right moves backward or forward in the system.

Separated by the PlusPad are four buttons: (clockwise from top left) the back arrow returns to the previous screen, the OK button confirms and launches various functions, the play/pause button controls playback of media content, and the Windows Start button calls up the home screen.

The controls are all raised (the buttons are actually a bit "puffy") so they're easy to find and press. Tactile feedback is excellent. The gigabeat T400, unlike devices with touch interfaces or unintuitive controls, is definitely a player that can be used blindly.

At the bottom of the unit is a USB 2.0 port, power/lock switch (slide left to lock the player, slide right to turn the player on and off), and headphone jack.

Except for a reset pinhole on the left, the rest of the T400's sides are completely bare.

User interface

Although Toshiba and others seem to have turned a blind eye to its inclusion, the gigabeat T400 is running on the defunct Microsoft Portable Media Center (PMC) interface that was supposed to have been killed in 2006.

The miracle of resurrection aside, the interface is immediately familiar to anyone who has or uses an XP-based Windows Media Center PC. The carousel-like menu system (horizontal options, vertical scrolling lists) hasn't been updated to reflect how Media Center currently looks in Vista (PMC is supposed to dead, remember?), but it still looks pretty current.

Even those unfamiliar with Media Center should have no problem picking up the gigabeat T400 and using it without reading the manual. Everything is self-explanatory and nicely matched with the hardware controls. Menu transitions and effects, though not always instant, are smooth and pleasing to the eye.

Transferring content

The T400 is an MTP device, so it is only compatible with PCs running Windows XP SP2 or higher. Presumably because of the PMC interface, Toshiba suggests throughout the user's guide that the only way to transfer media to the gigabeat T400 is through the use of Windows Media Player 10 or 11.

In fact, one footnote in the guide (page 30) even goes so far as to say this:

Always use Windows Media Player 11 or 10 when transferring data to the gigabeat. Never use any other method of transfer.

Geez. While syncing with WMP is obviously recommended by Toshiba, it is not the only way to get your music, photos, and movies onto the player.

Music management software like Media Monkey and Winamp will also do the job just fine, but my favorite method (and the easiest, as far as I'm concerned) is simple drag-and-drop through Windows Explorer. Just connect the gigabeat T400 to a computer with XP SP2 or Vista, wait for the appropriate drivers to be automatically installed, click on the icon that appears under "Portable Devices" in "My Computer," and drag-and-drop to your heart's content.

The "Pictures" and "Video" folders were already on the player when I first plugged it in, the "Music" folder and WMPInfo file appeared after I synced with WMP, and the "Piano Collection" folder (which contains five subfolders of music) is one that I manually added afterwards.

The system doesn't differentiate between what is synced or loaded via drag-and-drop. All media is listed together with ID3 tags and album art correct and intact (assuming they were in order to begin with), so there's no compelling reason for me, personally, to use anything but Windows Explorer. Software is required for managing and syncing playlists, but I'm more of a "play all" or album/artist-specific kind of listener.

Audio

Speaking of listening (and remembering how all of our ears and preferences differ), I have to say that the sound quality of the gigabeat T400 is excellent.

I don't know much about the H2C audio enhancement technology inside the T400, but based on what my ears tell me, when Toshiba says in its press release that H2C "improves the quality of compressed audio . . . by restoring some of a song's treble and bass signals that get lost when tracks are ripped," they mean it.

Treble and bass compensation are achieved through the Harmonics function in the settings menu. Both settings compensate treble, but only "dynamic" enhances bass. Depending on the quality of your earphones, the effects may be incredibly subtle. With my Sennheiser CX300S IEMs, I honestly couldn't hear much of a difference. The T400's preset EQs (acoustic, classical, electronic, hip hop, jazz, pop, rock) seem to muddle the sound a bit, so my preferred settings are to keep Harmonics off and the EQ set at "none."

The player's sound quality shines on its own and, according to my ears and IEMs, really doesn't benefit from any of the enhancements.

Songs can be played instantly by pressing the play/pause button or added to a Quick List (on-the-go playlist) by pressing the OK button and selecting the "add to quick list" option.

There are three playback screens that can be cycled through with the OK button as well as playback selection, song list, and settings screens that can be viewed while listening to music.

The "purchase" option in the settings menu is meant to tag songs you'd like to buy (which doesn't make sense since you already have the track on your player) and trigger a relevant web page to display the next time the T400 is connected to a computer. It didn't work for me, but you may have better luck.

Video

The gigabeat T400 supports WMV files at 320 x 240 resolution with a bitrate of up to 800kbps.

The device can be configured to play videos in landscape mode by default. The PlusPad functions rotate along with the screen, so there's no brain retraining necessary.

Toshiba preloads the T400 with a WMV that looks more like a floral slideshow than anything else (you can see part of it in the video below), but I dragged-and-dropped a few music videos and TV show episodes and watched them with no problem. More codec support would be a great improvement, as most DAPs these days are compatible with much more than just WMVs.

Extras

The gigabeat T400 doesn't have much to offer in the extras department. There is a "reserve space" option in the settings menu designed for allocating up to 2GB of storage space to photos retrieved directly from a digital camera, but as with the "purchase" function, it didn't work for me. I'll update this section if I can get it working later, but for now, the only real extra feature is the photo viewer.

Photo viewer

Images in JPG format can be stored and viewed on the T400 individually or in a slideshow (with or without music).

Sorted by date and by folder, pictures can be displayed in landscape mode, zoomed in, and shuffled. The T400's large and colorful screen make for a nice portable photo album that can be shared with friends and family.

Player in action

Here's a really quick video of the gigabeat T400 in action.

Battery

The non-removable li-ion battery inside the gigabeat T400 is rated by Toshiba at up to 16 hours for audio and 5 hours for video playback. Actual runtime varies according to screen brightness and other factors, but I've found the estimates to be pretty accurate.

Conclusion

Priced at just $120 and available for as little as $100 on Amazon, the Toshiba gigabeat T400 is a capable and well rounded digital media player that can hold its own against fuller featured and more expensive devices. Video codec support and storage capacity are limited and extras like an FM radio or voice recorder are missing, but the T400's terrific sound quality, ease of use, and affordable price tag more than make up for it.

Printed on the T400 retail box is the phrase "see the world with ears wide open." I thought it was ridiculous at first, but now I'm definitely listening.

Comments

[BP75]

Excellent review. I bought this player from CompUSA a couple of weeks ago and I too agree that it's a great all around player. I also have the Creative Zen Vision:M, Sansa Clip and Ipod 5.5g in my collection. The T400 better them all in sound quality with the Clip coming slightly behind it. I also have the eq and harmonics turned off on mine which I find to produce the best sound for me. I've read you review on the Sony A818 as well, how would you compare the sq of the T400 to the A818? I like that the A818 is offered in 8gb.

[brane]

I myself would choose the walkman, aldo this is a realy nice player. For one, the walkman has the same 320x240 but samller screen which means that the picture is more deatailed becouse of the more pixels on a smaller screen. But im really tempted by the toshiba becouse i like the design of it but why does it lack the fm radio, like sony, which i think is an extra that every player should have. i know this is a wrong page to ask this but, is the walkmans screen visible in sunlight(outdoors)?

[Jenn]

Thanks, BP75. Straight out the box and without any sound enhancements or EQs, I think the T400 sounds better than the A810 series. With the help of custom EQs and other effects, though, the A810 sounds clearer and fuller to me.

@ brane: No problem. The A810's screen looks pretty good outdoors. It's a little less visible than the T400 in the same lighting environment, but it's definitely usable.

[Jim]

Does it have the ability to change backgrounds? That's the selling point for me.

[Jenn]

Unfortunately, no. The blue/green color scheme is fixed. There may be a hack to work around this, but out of the box, it can't be done. Different themes would be a nice touch. Maybe the ability will be added in a future firmware upgrade...

[Jonathan]

Hello. I am torn between the T400 and the Sony S610. Mainly I am skeptical about the support (or lack thereof) that I will receive from each company. I previously owned and loved my Zen Micro because of the firmware upgrades that were constantly updated. Which company would offer sufficient support for their respective players?

Also, which player has the better selection of accessories? I am going to be using my player mainly in my car and on-the-go.

Lastly, which player would you come back to again? I want to buy a player that is enjoyable to use and not a daunting chore.

Thanks for the review and keep up the good work!

[Ron Flores]

I got the T400 Orange for christmas this year. I didnt open it straight up in hopes of returning it and getting an ipod nano. Curiosity got the best of me and opened it up and tested it. WOW!!! I am a simplicity freak and i Loved the ease of use and simplicity of the OS. I still was unconvinced bcause I still wanted FM radio and other features which the Zen 4gb had, so i returned it and got a Zen. Bad mistake, the Zen is an awesome mp3 player but still didnt have the ease of use of the T400. So I did what I could do: I returned the Zen and kept the Gigabeat. ;-)

[Ron Flores]

Jonathan, the Zen 4GB or 8GB (the new one) has nice features for people on the go. For starters, the display interface is mainly portrait, easier to read for on-the-go applications. It has a neat clock and other settings good for placing the player on the car. It also comes with good accessories that may benefit you. If it were for an application on the car, i'd go with the Zen.

[Ron Flores]

Oops I mean, the basic interface is mainly LANDSCAPE mode.

[Jonathan]

Darn. I was hoping to make a decision between the S610 and the T400, but now there is a third contender, the Zen.

Like I mentioned earlier, I love the support offered by Creative. This does sway me in the Zen's direction, but the defining factor would be audio quality. Did you notice a difference between the Zen versus the t400?

[Jenn]

I'm using the ZEN now while I work on my review, and I think the T400 has better sound quality. It's really subjective, though, as what sounds awesome to one person could sound horrible to another, but that's what my ears and Sennheiser CX300S tell me.

As far as support, I feel most confident in Creative. Sony, to me, is more focused on creating new products, and Toshiba doesn't seem to be a strong enough contender in the mainstream DAP market to stay on top of things.

Another drawback to the T400 is that the 4GB model is the only one available. The S610, on the other hand, also comes in 2GB and 8GB. Then there's the ZEN, which not only comes in 16GB and 32GB capacities (along with 2, 4, and 8 gigs) but also has an SD card slot.

Of all three players, I think the S610 has the most diverse official accessories (including a Bluetooth adapter, which might be nice to have for a car setup). Third-party accessories will probably be more plentiful for the ZEN.